At Bad Ass Coffee of Hawaii, we strive to not only provide coffee of the highest quality, but the same quality of service for our guests. Our goal is to ship your order within two (2) business days for in-stock items. Our standard business hours are 8am – 4pm (Mountain Time Zone) Monday – Friday. We request that since we strive to provide high quality products to you that any changes to your order be made within 2 hours after of placement. Standard shipping of products on our website is done via independent carriers not affiliated with, controlled by, Royal Aloha Enterprises and you should allow five (5) to ten (10) business days for standard delivery once an order has shipped.

Bad Ass Coffee of Hawaii does offer expedited shipping that you may select at checkout. We do our due diligence to make sure that the price for shipping shown at checkout is correct but is subject to verification.

All shipping charges are your responsibility, unless waived by Bad Ass Coffee of Hawaii. Shipping charges are subject to change without notice. All orders are shipped FOB shipping point. Title to products purchased on the Site, as well as the risk of loss for such products, passes to you when Bad Ass Coffee of Hawaii delivers these items to the carrier for shipment, and we are not responsible for any shipping delays or problems once the product once the product has left our facility.

We value you as a customer and thank you for your business.